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Information & Communication Technology

Project Management

  • Project Management SW / infrastructure ( even alongside a corporate project leader )
  • Management estimates and project budget
  • Identification and control of the risks ( risk management )
  • Plans for recovery and contingency plans at risk

 

Technical Due Diligence

  • Analysis of existing ICT
  • Technology used
  • Stability / Capacity growth
  • Organization
  • Review contracts HW / SW / Services
  • Investment / planned initiatives
  • Customer satisfaction relating to the services provided by ICT
  • Define levels of integration / consolidation
    • Determination or investment plans
    • Determination organization  team work
    • Risk analysis of the project ( by ICT)

 

Budgeting, Business Planning

  • Analysis of the ICT needs
  • Planning ICT development
  • Assessment of ICT investment (TCO , ROI)


Service Management

  • Analysis of the level of IT service (internal / external )
  • Analysis of the logics and tools to manage the level of service
  • Setting the Service Level Agreements with partner
  • Design and implementation of dashboards service - KPI
  • Managing partner

 

Advisory service

  • Definition of the infrastructure strategy
  • Support the selection of SW platforms ( ERP, CRM, .. )
  • Support the selection of infrastructure architectures ( Connectivity , cloud computing, .. )
  • Support to the definition of operational strategies (contracts, quality assurance, supplier management, ... )